Visit The NEW Custom Express Experience
Click to visit Fanatics, the Team Express Fan Shop Stop
Click to visit Fanatics, the Team Express Fan Shop Stop

Contact Us

We would love to hear from you!

If you have a question please check our FAQs. If you still can't find an answer, no problem, there are a number of ways you can contact us!

Via Phone:

1.877.411.0849
7am - 11pm CST— Monday-Friday, Saturday-8am CST - 4pm CST, closed Sunday

Chat Live:

Live Chat hours: 8am CST -6pm CST Monday - Friday

By Mail:

Corporate Office:

Team Express
5750 Northwest Pky, Ste. 100
San Antonio, TX 78249-3374
Phone: 210.348.7000
Fax: 210.525.9339

Via Email:

Please enter your information below.

Or if you prefer, you can send us an email directly at customer.service@basketballexpress.com

NOTE: Responses may take up to 48-72 business hours.

IMPORTANT NOTES:

  • New orders may take up to 2 days to ship - you will receive shipping confirmation once it ships.
  • Cancellations or order modifications must be done over the phone - call 1.866.868.5855.
  • You may check your order status online!