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FREE STANDARD SHIPPING ON YOUR ORDER OF $99 OR MORE. Free Standard Shipping for in-stock items, 10 lbs. or less is available for a limited time with your online purchase of $99 or more (pre-tax and pre-shipping). See restrictions on product page. Does not apply to prior purchases or open orders. May not be used towards purchase of gift cards, gift certificates, pitching machines, balls, drop-ship items, team orders or select items. Promotion may be modified or terminated at any time. May not be redeemed for cash. BACKORDERS: When an item is on backorder, we will ship the item to you via our standard ground shipping as soon as it becomes available. You are never charged for a back-ordered item until it is shipped, and you may cancel an item on backorder at any time. The are no additional shipping charges for backorders.

OUR 30 DAY FREE* RETURN POLICY

Basketball Express purchases may be returned FREE* within 30 days! It’s as easy as 1, 2, 3:

  1. Visit UPS.com and enter your UPS Package Tracking number in the “TRACK” search window.
  2. Select “Return This Package” and click “Submit”.
  3. Select “Print Label” or “Send Barcode to Mobile phone” to use at a nearby UPS Store.

Basketball Express return address: 5305 Distribution, San Antonio, TX 78218-5520

*Note: If you are not satisfied with your purchase, simply return the item within 30 days of receipt. The returned item(s) must be in their original (new) condition, including all tags, packing and accessories. Please fill out, detach and include the slip below with your return. You will receive a credit via the original payment method, less shipping charges. To be eligible, your original item must have been shipped via UPS Standard Package Shipment. We do not accept returns on customized items, steamed gloves, gift cards or products not purchased from us and sent to our returns department in error. Orders shipped outside the contiguous 48 states are not eligible for free returns program. If you have questions or need assistance, please do not hesitate to call us toll-free at 855.397.8170.